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Food Business Review | Thursday, December 08, 2022
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The fast food industry is highly competitive and dominated by large companies. Smaller businesses must be savvy in developing marketing strategies that drive consumer traffic. This entails staying in constant touch with customers. One of the best ways for smaller fast-food companies to stay in touch with their customers is through marketing research.
FREMONT, CA: Creating a marketing and advertising plan for a fast food chain begins with understanding what its core customers want and will purchase.
Collectables for Children: Making a unique kids' menu with smaller servings, healthier choices, and food in the shapes of animals or well-known cartoon characters is one of the simplest kid-friendly restaurant ideas a business can apply. In turn, kids will eagerly visit the restaurant, and parents will be relieved to learn that they can spend less on better lunch options.
Market Segmentation to Identify Key Groups: Market segmentation is a common marketing strategy used by small fast-food chains. The practice of identifying important consumer segments that frequent a restaurant is known as market segmentation. Most of this data was gathered from market research surveys asking respondents about demographic factors like age, income, and household size.
Be Social: Social networking is an inherent aspect of contemporary life. With roughly one billion users of Facebook, 350 million users of Twitter, and countless millions utilising other social media platforms, whatever online presence a business can establish will instantly forge personal connections. People claim their likes, shares, pins, and retweets as their own.
Promote Charitable Work: Anything that drives customers to a fast food establishment is a successful marketing strategy. It will boost the business's local reputation and be a part of a philanthropic programme that permits donors to bring items to give. The fact that toys may be conveniently dropped off in a box over the holidays makes Toys for Tots a popular initiative. Seek out similar programmes so businesses can influence people and increase traffic.
Allow Customers to Scan a QR Code to Browse the Menu and Order: Fast food and quick service are essentially the same. After all, quick food is what it is called for a reason. Switching from regular menus to QR code menus is one of the simplest fast-food marketing ideas businesses may undertake to serve more consumers quickly. There are many advantages to contactless ordering for dine-in, including faster table turnover for a business and the ability for guests to place orders and pay for them without having to stand in line or speak to a cashier.
Do Upselling and Cross-selling: The cornerstone of this kind of restaurant, upselling and cross-selling, should be covered in every business plan for a fast-food establishment. Allowing consumers to add extras, toppings, sides, drinks, and desserts will encourage them to place larger orders. They are likely to feel more if they are provided with options. For instance, if a customer adds a burger to their cart, recommend a side of fries to go with it and a cool drink to go with it.
Engage Customers on Social Media with Contests and Giveaways: The most effective fast-food marketing techniques have shifted online. Most customers want their preferred restaurant to have an internet presence, not that traditional marketing techniques are no longer effective. One of the simplest methods to connect with customers online is through social networking. A restaurant can increase its engagement and buzz by holding giveaways and contests on its social media pages. Individuals will spread the word about them to their friends, which will increase the number of followers and potential customers a business has.