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Food Business Review | Tuesday, July 05, 2022
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Grocers are always running with time to sell their goods. They can profit from the internet of things (IoT) to reach a broader audience base.
FREMONT, CA: Unlike other businesses where unsold products are not restricted by time, grocers always run against time to sell their goods. Thus they often employ various methods to enhance their business, such as sales and discounts, to move goods out of their doors. Nevertheless, the offers may not have much effect if the people are unaware of their existence.
Several stores are working toward technology-driven methods to promote their discounted products. As per a survey by PYMNTS, nearly half of the customers who had employed a grocery store's app irregularly or regularly reported that they did so to get better discounts, deals, and price comparisons. Among the vast sea of technological possibilities, grocers can especially benefit from the internet of things (IoT).
In-Store IoT Solutions
Every week hundreds of customers walk through the grocery store's door. Each customer has a special purchasing plan and buying habits. Therefore it's not possible to keep track of individual customers without the help of technology. IoT can fill that gap, aid retailers with time-critical inventory, and help them reach consumers who are most likely to avail of discounts or promotions. Thus, IoT is vital for retailers who can save time-sensitive goods and get profits and customers.
Trading Privacy
Retailers and grocers assimilate and analyze a great deal of information set to make their customer base. The data includes customers' purchasing habits, neighbourhoods, household income ranges, birthdays, etc. IoT technology can help retailers with such data and help them to gain considerable insights into business developments. The devices can also show future steps for better sales and a broader customer base.
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Challenges for Grocery Tech
Grocery business works on small margins; thus, their business is not particularly suited for innovations as investing in technology can put the grocers at additional risks. Thus the grocers are looking to invest in flexible solutions are required that can tap into the technology and provide them with desired results. Furthermore, with further innovations in IoT, which are expected to be more customer-centric, such investments will increasingly pour into the food industry.
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