Features To Consider When Choosing A Bakery Management System

Bakeries account for a sizable portion of the food and beverage business. While every sector of the food and beverage industry is becoming more tech-centric, the bakery industry is no different.

FREMONT, CA: A bakery management system should be sufficiently strong to manage all bakery processes efficiently. From online orders to inventory management, the bakery point of sale (POS) should assist bakery owners in taking care of everything. The following are some features to look for in a bakery management system.

Advanced reservations module: A bakery point of sale system must include an advance booking function. Bakery orders are created fresh and typically take time to prepare. To ensure on-time delivery, bakers must be notified of orders in advance.

A sound bakery management system enables bakery owners to accept customer orders in advance and eliminates the hassle of maintaining a separate sheet for each order. Additionally, it allows bakery owners to create reminders and notifications to deliver orders on time.

Integration with customer relationship management (CRM): Birthdays and anniversaries are the primary drivers of any bakery's business. A bakery management system's CRM module collects this customer data from different sources and centrally updates it in a single location.

The eating patterns of customers can be determined using their order history data, which enables bakery owners to send targeted SMS and email advertising. Managing loyalty programs becomes more straightforward when they understand their target customers' preferences.

Additionally, the CRM feature is an effective marketing tool for bakeries. Now that bakery owners know their customers' birthdays and anniversaries, they can send them unique wishes and establish a personal connection. Additionally, they can increase client happiness by offering tailored discounts on their bakery products on their special days.

Shelf-Life and recipes management: Inventory management is crucial for bakeries due to the perishable nature of most raw materials used to prepare bakery products. As a result, it is necessary to ensure that these perishable foods are used before their expiration date and do not go to waste. A bakery management system ensures that perishable products are used first and that customers receive the freshest products possible, resulting in improved shelf-life management.

Additionally, consistency is a critical aspect to consider. A bakery POS's recipe management feature keeps track of the components used to prepare each dish, ensuring that each item has the same taste and consistency. Additionally, because this feature directs bakery owners to follow a standard recipe, it helps keep food expenses down.