Elite Kitchen Services (EKS)

In the restaurant business, a well-functioning kitchen is the backbone of success. When equipment breaks down, every minute counts.

That’s where Elite Kitchen Services (EKS) steps up.

Founded by Adam Roberts, EKS is built on a simple but powerful idea: to provide restaurant owners with a one-stop solution for kitchen equipment repairs, maintenance, and installations. Instead of dealing with multiple vendors for different issues, restaurant owners can rely on EKS to handle everything—from hot-side cooking equipment to refrigeration, HVAC, exhaust systems, and even minor plumbing and electrical work.

“I wanted to create a company where restaurant owners didn’t have to call five different service providers to fix their kitchen,” Roberts explains. “With EKS, they make one call, and we take care of everything.”

A Full-Service Approach to Kitchen Maintenance

EKS isn’t just about repairs—it’s about keeping restaurants running smoothly and efficiently. The company offers preventive maintenance to help businesses avoid costly breakdowns and unexpected downtime. If an issue does arise, EKS technicians are trained to diagnose and repair both hot-side and cold-side equipment, ensuring clients don’t have to wait for a specialist to be available.

Roberts has always believed that having highly trained technicians is key to providing top-tier service.

“I don’t want a team where one guy only knows refrigeration and another only knows ovens,” he says. “I want every technician to be able to work on everything.”

While some specialization is inevitable, EKS ensures that its team is cross-trained so they can handle a wide range of equipment and minimize delays for customers.

Beyond repairs and maintenance, EKS also sources and installs commercial kitchen equipment. The company has the capability to order appliances, inspect them at its warehouse, and deliver them directly to clients. This hands-on approach gives restaurant owners peace of mind, knowing their equipment is installed properly and ready to perform.

Fast Response Times and Smart Technology

Speed matters in the restaurant industry. When a kitchen goes down, it can mean lost revenue, frustrated customers, and stressed-out staff. EKS understands this, which is why the company prioritizes fast response times and efficient repairs.

To streamline operations, EKS uses a specialized Customer Relationship Management (CRM) system designed for the food service industry. This system tracks service requests in real time, ensuring that technicians are dispatched quickly and arrive prepared with the right tools and information. The goal is simple: get the equipment back up and running as soon as possible so restaurants can continue serving customers without disruption.

In one recent project, a client was looking to redesign their kitchen to improve efficiency. The restaurant’s management team needed guidance on equipment selection, layout, and even flooring options.

Roberts and his team worked closely with the chef and management group, mapping out a new workflow that would enhance productivity. EKS recommended flooring materials, sourced new equipment, and even took on the role of general contractor for the project. The result? A fully upgraded kitchen designed to support better service and smoother operations.

A Business Built on Experience and Industry Knowledge

Roberts didn’t just stumble into the commercial kitchen repair business—he built his expertise from the ground up. He started as a technician at 18 years old, working on HVAC systems before transitioning into commercial kitchen repairs and installations. Over the years, he moved into management, leading installation teams and estimating jobs. Eventually, after years of experience and encouragement from restaurant owners he had built relationships with, he decided to start his own company.

Today, EKS is known not just for its technical expertise but for its customer-first approach. The company doesn’t just fix what’s broken—it helps clients prevent future issues, make informed decisions about their equipment, and improve their overall operations.