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Elevating Guest Experience through Visionary Excellence
Kevin Pham’s journey in hospitality began with an entrepreneurial spirit and global ambition. After earning his degree in Hospitality Management from BHMS in Switzerland, he moved to Germany to co-own his first restaurant. He later opened and successfully ran Let’s Asian Restaurant in Berlin, which he sold in 2015 to pursue new challenges in Asia.
His early ventures taught him the fundamentals of operational scaling and concept development, skills that became essential as he transitioned to the luxury hotel sector. After returning to Vietnam, Pham took on management roles at iconic venues such as Sofitel Summit Lounge and Pan Pacific’s Summit Bar, where he led sky lounge operations known for their panoramic experiences and curated service.
Pham’s role evolved across a variety of pre-opening and strategic positions. At Hôtel des Arts Saigon, he led Social Club, a rooftop restaurant and bar renowned for its award-winning design and culinary fusion. At Shilla Monogram Danang, he introduced Dining M, a dining concept that blended Korean heritage with Vietnamese flair across three formats in one venue.
His strategic vision also supported hospitality investment at Netacom Vietnam during the pandemic. In this advisory role, he designed F&B concepts, built operational structures and led recruiting efforts, helping establish new ventures amid industry volatility. Each project reinforced his belief in service as an experience and dining as storytelling.
Today, as the F&B Manager for Pullman Hai Phong Grand Hotel, Pham continues shaping pre-opening operations, training talent and launching guest-centered dining programs. His approach focuses on aligning culture, cuisine and service to Pullman’s identity as a brand that blends performance with pleasure.
A Future Shaped by Human-Centered Hospitality
Pullman Hotels & Resorts is a premium Accor brand offering upscale stays that balance work and leisure. Known for contemporary design, innovative dining, and wellness amenities, Pullman creates dynamic spaces that connect, energize and inspire modern travelers. Pham’s leadership represents a hospitality philosophy grounded in experience.
At Pullman, he champions teams that deliver authenticity through meaningful service, rejecting automation in favor of human connection. He views team diversity, empowerment and daily growth as essential to achieving consistent excellence.
As Pullman develops lifestyle-driven hotels for the next generation of travelers, Pham’s role ensures the F&B experience evolves alongside guest expectations. For Pham, food and beverage service is not about routine, it’s about creating emotional connections through curated moments. His focus on innovation, emotional engagement and operational precision reflects the evolving definition of luxury in the 21st century.
Through his work, Pham not only shapes restaurant and bar operations but also redefines what modern guests remember, share and return for. His career stands as a testament to hospitality built on vision, agility and a deep understanding of how moments become memories.
His early ventures taught him the fundamentals of operational scaling and concept development, skills that became essential as he transitioned to the luxury hotel sector. After returning to Vietnam, Pham took on management roles at iconic venues such as Sofitel Summit Lounge and Pan Pacific’s Summit Bar, where he led sky lounge operations known for their panoramic experiences and curated service.
Pham’s role evolved across a variety of pre-opening and strategic positions. At Hôtel des Arts Saigon, he led Social Club, a rooftop restaurant and bar renowned for its award-winning design and culinary fusion. At Shilla Monogram Danang, he introduced Dining M, a dining concept that blended Korean heritage with Vietnamese flair across three formats in one venue.
His strategic vision also supported hospitality investment at Netacom Vietnam during the pandemic. In this advisory role, he designed F&B concepts, built operational structures and led recruiting efforts, helping establish new ventures amid industry volatility. Each project reinforced his belief in service as an experience and dining as storytelling.
Today, as the F&B Manager for Pullman Hai Phong Grand Hotel, Pham continues shaping pre-opening operations, training talent and launching guest-centered dining programs. His approach focuses on aligning culture, cuisine and service to Pullman’s identity as a brand that blends performance with pleasure.
A Future Shaped by Human-Centered Hospitality
Pullman Hotels & Resorts is a premium Accor brand offering upscale stays that balance work and leisure. Known for contemporary design, innovative dining, and wellness amenities, Pullman creates dynamic spaces that connect, energize and inspire modern travelers. Pham’s leadership represents a hospitality philosophy grounded in experience.
At Pullman, he champions teams that deliver authenticity through meaningful service, rejecting automation in favor of human connection. He views team diversity, empowerment and daily growth as essential to achieving consistent excellence.
As Pullman develops lifestyle-driven hotels for the next generation of travelers, Pham’s role ensures the F&B experience evolves alongside guest expectations. For Pham, food and beverage service is not about routine, it’s about creating emotional connections through curated moments. His focus on innovation, emotional engagement and operational precision reflects the evolving definition of luxury in the 21st century.
Through his work, Pham not only shapes restaurant and bar operations but also redefines what modern guests remember, share and return for. His career stands as a testament to hospitality built on vision, agility and a deep understanding of how moments become memories. 