AUGUST 20245CXO INSIGHTSCXO INSIGHTS14 A GRASS ROOTS APPROACH TO CONTINUOUS IMPROVEMENTChristopher J. Scott, Food Safety & Quality Assurance Manager, Clearwater Seafoods16 DREAMING BIG IN THE WORLD OF HOSPITALITY AT THE OMNI HOTEL IN NEW YORK CITY!Kenneth Savignano, Food and Beverage Manager, Omni Hotels & Resorts18 EVOLUTION IN THE FOOD AND BEVERAGE MARKETDiane Corcoran, Beverage Director, Miru, part of Lettuce Entertain You Restaurants24 PRIORITIZING THE CUSTOMER EXPERIENCEPaul Tobias, District & Quality Assurance Manager, Osmow's Inc. 26 USING RESTAURANT EQUIPMENT VERIFICATION TO ENSURE SAFE AND QUALITY FOODMonique Aranda, Director of Quality Assurance, The Habit Burger Grill
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